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Job Description
Job Description:
Key Responsibilities
β’ Configure and customize ServiceNow HRSD modules including:
o HR Case Management, Employee Document Management, Knowledge Management, and Lifecycle Events.
β’ Design and develop custom HR applications and workflows tailored to business needs.
β’ Develop and maintain integrations between ServiceNow HRSD and external HR systems (e.g., Workday, SAP SuccessFactors, Oracle HCM) using REST/SOAP APIs, IntegrationHub, and MID Servers.
β’ Implement and optimize automated HR service delivery workflows using Flow Designer, Workflow Editor, and scripting.
β’ Write and maintain client scripts, business rules, UI policies, script includes, and scheduled jobs for HRSD processes.
β’ Support data migration, onboarding/offboarding automation, and employee self-service portal enhancements.
β’ Collaborate with HR, IT, and business stakeholders to gather requirements and deliver scalable solutions.
β’ Ensure complian...