We are seeking an experienced ServiceNow PSDS Developer to design, configure, and develop Case Management System (CSM) solutions on the ServiceNow platform. You will work within the Platform & Service Delivery Solutions team to build scalable, high-quality service management capabilities that streamline case workflows, automate processes, and improve service delivery across the organization. Key Responsibilities Design and develop ServiceNow CSM modules including Case Management, Agent Workspace, and Service Portal Configure and customize workflows, Business Rules, Client Scripts, UI Policies, and Flow Designer automations Build and maintain integrations between ServiceNow CSM and third-party systems via REST/SOAP APIs and IntegrationHub Translate business requirements into technical solutions within the ServiceNow PSDS framework Develop and maintain Update Sets, Application Scopes, and deployment pipelines across dev/test/prod instances Support data migration, instance upgrades, and p...