·Knowledge on ITSM,Service Catalogs and Record producers, order guides.

·Creation ofworkflows for each Catalog Items.

·Has good Knowledgeon creating Business Rules, Client Scripts, UI Policy, UI Action, ScriptInclude.

·Has good Knowledgeon creating Flow Designer, workflows.

·Has a goodKnowledge in creating Complex Workflows for Change Modul e, Creating a newChange type apart from OOTB ones.

·Worked on InboundEmail Actions for creation and updating of records based on the requirement.

·Knowledge oncreating Events, Script Actions.

·Knowledge on SLAconfiguration, Notifications, Push Notifications, Creating HTML templates forall Notifications.

·Knowledge onImport Set API and using Transform Maps.

··Knowledge onVisual Task Board Requirements.

·Portal Creationfor the End Users to create Incidents and Requests.

·Creation of newMetric Definition.

·Worked on creatingReports, Gauges, H...