Location
montreal
Posted
May 28, 2026
Commute
Local Area
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Job Description
Step into a pivotal role with Bell as a ServiceNow Demand Analyst within the Centre of Excellence. This hybrid position focuses on managing enterprise intake and prioritizing business needs through effective stakeholder workshops.
Reporting to the ServiceNow CoE, you will guide requestors in articulating their needs and ensuring alignment with business objectives. Your analytical skills will be critical in translating those needs into structured demands, defining business value, and identifying reuse opportunities.
Key Responsibilities:
β’ Facilitate workshops with business stakeholders to capture needs
β’ Manage the standard ServiceNow intake process
β’ Document current and future states of requests
β’ Support demand qualification and triage activities
β’ Prepare inputs for prioritization and decision-making forums
Requirements:
β’ At least 5 years of Business Analyst experience
β’ Familiarity with ServiceNow or...
Reporting to the ServiceNow CoE, you will guide requestors in articulating their needs and ensuring alignment with business objectives. Your analytical skills will be critical in translating those needs into structured demands, defining business value, and identifying reuse opportunities.
Key Responsibilities:
β’ Facilitate workshops with business stakeholders to capture needs
β’ Manage the standard ServiceNow intake process
β’ Document current and future states of requests
β’ Support demand qualification and triage activities
β’ Prepare inputs for prioritization and decision-making forums
Requirements:
β’ At least 5 years of Business Analyst experience
β’ Familiarity with ServiceNow or...