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ServiceNow CSM

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DXC Technology
📍 Bengaluru, India
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Location Bengaluru
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Posted May 25, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

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Job Description

Job Description:

Job Title: ServiceNow CSM Developer

Key Responsibilities

  • Design, configure, and customize ServiceNow CSM modules including:Case Management, Agent Workspace, Account & Contact Management, Entitlements, and Service Contracts.
  • Develop custom CSM applications, components, and scoped apps to meet business requirements.
  • Create and maintain integrations with CRM, ERP, and other third-party systems using REST/SOAP APIs, IntegrationHub, Web Services, and MID Server.
  • Build and automate customer workflows using Flow Designer, Business Rules, and Scripting.
  • Develop and maintain UI pages, client scripts, UI actions, UI policies, and Script Includes.
  • Enhance and customize Service Portal / Customer Portal experiences for end users.
  • Collaborate with business analysts, architects, and stakeholders to translate business needs into technical solutions.
    • ...

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    📍 Location Details

    🌆
    City
    Bengaluru
    🗺️
    Country
    India
    🚗
    Commute
    Local Area

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