We are currently requesting resumes for the following position : ServiceNow Business Analyst

Resume Due Date : Tuesday, August 5th, 2025 (5:00PM EST)

Job ID: 25-083

Number of Vacancies : 1

Level : MP4

Duration : 12 Months

Hours: 35 hours per week

Location: 889 Brock Road, Pickering

Work Mode: 100% remote

Job Overview

Job Summary: We are seeking a skilled ServiceNow Business Analyst to join our team. The ideal candidate will be responsible for gathering business requirements for IT, HR, and Security Incident Response (SIR) modules, creating user stories, and ensuring adherence to the agile process. This role requires a strong understanding of ServiceNow capabilities and the ability to translate business needs into technical solutions.

Key Responsibilities

Requirements Gathering

• Collaborate with stakeh...