Analyze and document business requirements related to ServiceNow platform enhancements and initiatives.

Translate business requirements into technical specifications and design solutions aligned with best practices and organizational goals.

Lead workshops and meetings to facilitate requirements gathering, solution design, and stakeholder alignment.

Partner with cross-functional teams, including IT, development, and operations, to implement and deploy ServiceNow solutions.

Conduct thorough testing and validation of ServiceNow configurations and customizations to ensure quality and reliability.

Act as a subject matter expert on ServiceNow capabilities and best practices, providing guidance and recommendations to stakeholders and product team.

ABOUT YOU

• Minimum of 3 years of experience as a Business Analyst with a focus on ServiceNow platform.
• Proven track record of successful ServiceNow impleme...