Location
mandaluyong
Posted
May 29, 2026
Commute
Local Area
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Job Description
Is this your next challenge as a ServiceNow BA/QA?
Business Analysis & Stakeholder Engagement
- Lead requirement discovery sessions and translate complex stakeholder needs into clear, well-defined functional specifications, process flows, and user stories.
- Partner with senior stakeholders across corporate functions (Legal, Technology, Communications, Facilities Management, People & Culture, etc.) to elicit, challenge, and validate business requirements.
- Analyze end-to-end business processes, identify inefficiencies and risks, and recommend ServiceNow-first, scalable solutions aligned with enterprise standards.
- Act as a trusted liaison between business users, developers, and platform teams to ensure shared understanding and delivery alignment.
- Support demand intake, prioritization decisions, and backlog refinement in alignment with product strategy and delivery timelines.