ServiceNow Architect ITSM Are you passionate about transforming IT operations through the ServiceNow platform? Do you enjoy designing ITSM solutions, optimizing service processes, and guiding clients in their digital service transformation? Then join MHP as a ServiceNow Architect ITSM and help organizations unlock the full power of ServiceNow IT Service Management. Roles and Responsibilities Lead and strategize: Drive the end-to-end analysis, design, and implementation of ServiceNow IT Service Management modules. Work closely with clients to define strategic roadmaps and ensure alignment with their IT service goals and operational needs. Team and project leadership: Provide expert guidance and leadership to project teams, coordinating daily tasks, assigning work packages, and ensuring projects are delivered on time and within budget. You will be the central point of contact for clients and all project stakeholders. Consulting and solution design: Analyse and translate complex IT servic...