Job Description
Insight Global is seeking a ServiceNow Administrator to join our client's team in Waller, TX. ServiceNow Administrator As a ServiceNow Administrator, your day will revolve around managing and maintaining the ServiceNow platform to ensure stability, performance, and functionality. You’ll configure and customize the system by creating and modifying tables, fields, workflows, and scripts, while also managing user accounts, roles, and access controls to maintain security. A typical day includes monitoring platform health, applying upgrades or patches, and troubleshooting technical issues as the point of escalation for support problems. You’ll collaborate with IT teams and business stakeholders to gather requirements, design solutions, and implement process improvements. Reporting and analytics will be part of your routine, as you build dashboards and track KPIs to measure system performance. You’ll also document processes, provide training to end-users, and support integ...