Step into a Lead Hand role that focuses on leading service teams and optimizing operations in a fast-paced service shop. You will enhance customer satisfaction through effective communication and leadership.
In this Lead Hand position, you will assist the Service Manager in executing operational goals and managing a multi-skilled workforce. Your role requires effective communication and proactive problem-solving skills to ensure service production meets quality and timing expectations. Utilize your technical knowledge to monitor workflows and contribute to shop improvements.
Key Responsibilities:
• Manage team assignments based on skills and workload
• Communicate effectively with Service Advisors and clients
• Lead daily planning meetings to allocate resources
• Ensure safety compliance and workplace organization
• Promote a culture of collaboration and accountability
Requirements:
• High school diploma or equivalent education
• Certification as a 310T Co...