Maintenance, repair and calibration of products both, In-house and on-site according to all relevant standards like e.g. ISO 17025 2nd Level fault diagnostics and troubleshooting, remote and Onsite (if required) to internal and external customer Commissioning and installation of new products based on Pre-Sales System design documentation Product introduction and product training to end-users Maintenance, repair and calibration coordination with local and oversea customers including execution and documentation of performed servic Coordinate and evaluate customer and internal spare part requirements with relevant departments within the area of responsibility Service and support case management Continues improvement of workflows and processes within the area of responsibility Support regional service manager to establish a professional service and support business Execute, improve and maintain calibration, repair and upgrade procedures including documentation in accordance to company qual...