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Job Description
Team Leadership & Development
Lead, coach, and inspire a small, close-knit hospitality team within a dynamic media agency environment. Recruit, train, and support team members across coffee service, retail, and events. Set clear expectations while fostering a fun, collaborative culture where people feel motivated to deliver their best.
Experience & Quality
Take ownership of the day-to-day experience, ensuring consistently high standards across coffee, retail, and in-house hospitality. Keep a sharp eye on quality, presentation, and service style—balancing professionalism with a relaxed, agency-appropriate vibe. Proactively address any issues to maintain a seamless and enjoyable experience for clients and colleagues.
Operations & Logistics
Oversee weekday operations (Monday–Friday), managing the smooth running of the coffee bar, retail offer, and meeting/e...