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Job Description
Position Summary
The Service Specialist β Hydrogen is responsible for providing after-market service and support of Plug Powerβs, GenFuel hydrogen utility infrastructure at customer sites. The role requires highly adept technical and troubleshooting skills both with electro-mechanical and industrial gas systems. The Service Specialist Hydrogen will also be called upon to train and develop our Field Service Technicians on H2 system maintenance, procedures, and troubleshooting so that they can effectively help provide day to day H2 system support to their aligned customer sites. The Service Specialist β Hydrogen also provides a critical interface to Plug Power customer stakeholders and is looked upon to be an ambassador for Plug Power in the field. This role is vital to supporting the strong reputation for the reliability of Plug Power technology as well as furthering the Companyβs reputation as a dedicated service partner to customers.
Core Duties and Respon...