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Service Operations Leader in Penticton
Highbridge Human Capital, Inc
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penticton, Canada
Location
penticton
Posted
June 07, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Become a key player as a Service Operations Leader in Penticton, BC. This role emphasizes technician management and high-quality customer service in the heavy equipment industry.
As a Service Manager reporting to the VP Sales, you will be responsible for coordinating field operations and ensuring service excellence. Your hands-on approach will foster a culture of safety, performance, and customer satisfaction while addressing technical challenges and optimizing service workflows.
Key Responsibilities:
β’ Coordinate all field repairs, maintenance, and troubleshooting tasks
β’ Supervise and guide service technicians, ensuring quality work
β’ Manage scheduling and prioritize service demands effectively
β’ Resolve technical service issues and act as a customer liaison
β’ Ensure comprehensive documentation of all service activities
Requirements:
β’ 5+ years in field service or heavy equipment sector
β’ Journeyperson c...
As a Service Manager reporting to the VP Sales, you will be responsible for coordinating field operations and ensuring service excellence. Your hands-on approach will foster a culture of safety, performance, and customer satisfaction while addressing technical challenges and optimizing service workflows.
Key Responsibilities:
β’ Coordinate all field repairs, maintenance, and troubleshooting tasks
β’ Supervise and guide service technicians, ensuring quality work
β’ Manage scheduling and prioritize service demands effectively
β’ Resolve technical service issues and act as a customer liaison
β’ Ensure comprehensive documentation of all service activities
Requirements:
β’ 5+ years in field service or heavy equipment sector
β’ Journeyperson c...