Join Brandt as a Service Manager in Halifax and Sydney, focusing on heavy equipment after-market support services. Manage staff and enhance operational effectiveness.
In this critical role, you will be responsible for the sales and delivery of service support in the Construction & Forestry sector at Brandt. Your main tasks will include managing staff, setting performance standards, and resolving customer equipment issues, all while ensuring adherence to safety regulations and budgetary goals.
Key Responsibilities:
• Direct service workflow and ensure standards adherence
• Develop and track budgets for the service department
• Open and close customer work orders efficiently
• Diagnose customer equipment issues through inspections
• Analyze monthly revenue and expenditure statements
Requirements:
• 5-7 years' experience in management and service
• Proficient with desktop and web-based productivity tools
• Excellent communication with customers and employe...