The Service Manager is a member of the Property Management team and is primarily responsible for effective and efficient management of all open service jobs and preventative maintenance for our occupied homes. This position provides leadership and daily management over an assigned area and team responsible for single-family rental homes and the residents who occupy them. Service Manager jobs may be all encompassing (internal execution, execution with vendors, execution specific to Housing Choice Program requirements) or be assigned to one of the areas cited as a primary area of focus.

Essential Functions:

Demonstrate a working knowledge of lease documents and resident rules and regulations
Manage Service jobs to provide outstanding customer service and timely resolution to resident requests on occupied homes
Monitor and manages response times, resident satisfaction and the overall productivity and efficiency within their po...