Service Manager

Location: London
Salary: £35,000 – £40,000 per annum (DOE)
Hours: Full-time, 40 hours per week
Working Pattern: Evening shifts (approx. 4pm–12am), flexibility required

About the Role

BugBusters UK Limited, a bespoke commercial cleaning company, is seeking an experienced Service Manager to oversee and coordinate cleaning operations across multiple client sites. This is a hands-on leadership role focused on service delivery, team management, and client satisfaction.

Key Responsibilities

Operations & Service Delivery

* Oversee cleaning operations across multiple contracts and sites

* Ensure services are delivered in line with contract specifications and company standards

* Conduct regular site visits and respond promptly to operational issues

People Management

* Manage Site Managers, Supervisors, Team Leaders and Cleaning Operatives

* Support recruitment, rota planning, trai...