Service Manager

Franchised Motor Dealership - Bolton

Our client, a fantastic, well established employer are now recruiting for a motivated Service Manager in the Bolton area.

As an important member of the management team, you will be expected to run an efficient department, ensuring customer satisfaction at all times, motivating and training staff whilst improving processes and systems as well as driving the business forward.

Key Responsibilities:

Maximise customer satisfaction by treating everyone as an individual and delivering an exceptional service experience
Ensure the business maintains regular contact with all existing customers ensuring service levels are being met, issues are being resolved and further business opportunities identified.
Monitor department performance against budget, identify any shortfall and implement plans to improve the performance
Provide guidance, training and appraisals to each of the Service team to encourage ...