Service Manager

Belfast, Northern Ireland | Full-Time | Permanent

Introduction

At Scientific Safety Alliance (SSA), we're on a mission to revolutionize how scientists experience regulation-mandated services. We provide testing, inspection, and calibration services - and supply air filters and equipment parts - to pharmaceutical, medical device, and research organizations across the U.S. and the U.K.

We're growing fast. With 24 acquisitions in less than 3 years, a customer base of 13,500+, and a spot on Inc. Magazine's 2024 and 2025 Fastest-Growing Private Companies, SSA is scaling quickly - and looking for bold, driven talent to grow with us.

The Service Manager (SM) is a Calibration Engineer, while also taking ownership of the branch. The SM supports daily operations, customer relations and reporting. This role is highly execution-focused and requires strong attention to detail, organisation, and responsiveness.

The SM works closely with custo...