We’re working with a top major franchise dealership looking for an experienced Service Manager to take ownership of a busy, well-run service department.

This is not a rebuild. The team is in place, the structure works, and the volume is consistent. What’s missing is a leader who can step in and lift performance where it matters most.

You’ll be managing a team of advisors, technicians, and support staff, with workshop volume sitting around 50–60 repair orders per day. The role is hands-on, fast-paced, and suited to someone who thrives on accountability and results.

The key focus is improving customer satisfaction performance, tightening workflow, and reducing work-in-progress. There’s also a strong opportunity to develop the front-of-house team to drive better upsell and overall customer experience.

You’ll need to be confident leading from the front, holding standards, and building consistency across the department. This role will suit an experienced Servi...