Mazergroup in Navin, MB is hiring a full-time Service Manager to lead construction equipment service operations and enhance customer satisfaction. You'll manage workflows and optimize shop efficiency throughout your tenure.
As a Service Manager, you will oversee technician schedules, manage service work orders, and direct customer interactions to deliver top-tier service. With a focus on efficiency, you'll help grow the service business through effective outreach and maintenance programs, ensuring high-quality support for our clients.
Key Responsibilities:
• Schedule and manage technician workflows for efficiency
• Develop service business through targeted marketing efforts
• Serve as primary contact for customer inquiries and complaints
• Create and track service work orders for equipment
• Manage department budget to meet financial targets
Requirements:
• 5+ years in a supervisory role in equipment service
• Journeyperson certification in Heavy Duty or A...