Analyze and resolve complex technical and functional issues for HR systems

Receive, classify, and resolve user inquiries and incidents related to HR systems

Administer HR systems by managing user accounts, roles, master data, and system parameters

Perform regular system checks, data validations, and ensure compliance with data protection regulations

Advise HR departments on system functionalities and digital process improvements

Prepare and coordinate trainings for new functionalities within the HR systems

Collaborate with IT teams and external providers on system development, testing and release management

Contribute to HR-related IT projects and assist in optimizing HR processes

Create and maintain user documentation and knowledge base articles

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