Rick Hendrick Chevrolet (Norfolk)Location: 6252 Virginia Beach Blvd, Norfolk, Virginia 23502

Summary: To assist with managing operations of the service department and supervising service department employees. Responsible for assisting with operations, profitability, and customer satisfaction in the service department.

Supervisory Responsibilities: This job has direct supervisory responsibilities.

Essential Duties and Responsibilities include the following:

Assists Service Manager as needed

Answers technical questions about vehicle problems, warranties, services, and repairs

Oversees service orders

Assists in diagnosing vehicle problems

Maintains service porter’s duties and responsibilities

Oversees administration of warranty claims

Oversees training and supervising of service department employees

Works with upper management and Human Resources to make service department hiring and d...