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Oneplan Underwriting Managers (Pty) Ltd.
πŸ“ Sandton, South Africa
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Location Sandton
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Posted June 06, 2026
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Commute Local Area
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Job Description

Main purpose of the job


To ensure the best possible experience for our customers by providing support to clients through omni-channel platforms by offering a great digital client experience.


Client Engagement



  • Maximizes on client service operational performance through providing efficient first call resolution to client service issues.

  • Improve client service experience, create engaged clients, and facilitate organic growth

  • Manages tasks allocated through omni-channel platforms, which deals directly with clients and is the first point of contact.

  • Participate in the communication with clients via omni-channel including telephone, mail, email, messaging app, and social media.

  • Handle complex and escalated client service issues

  • Leverage deep functional expertise in order to expand the client’s use of existing products and to identify new products offerings

  • Bui...

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πŸ“ Location Details

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City
Sandton
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Country
South Africa
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Commute
Local Area

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