Technical Support & Troubleshooting

• Diagnose and troubleshoot issues related to mechanical, electrical, and hydraulic systems in heavy machinery.
• Provide on‑site and remote technical support to customers and field technicians.
• Utilize diagnostic tools and software to identify equipment malfunctions and determine appropriate repair methods.

Maintenance & Repair

• Perform scheduled maintenance, inspections, and repairs on heavy machinery to ensure optimal performance.
• Oversee the installation, testing, and commissioning of new equipment.
• Ensure all repairs and maintenance work comply with manufacturer standards and safety regulations.

Customer Service

• Respond promptly to customer inquiries and service requests.
• Provide technical advice and recommendations to customers on the operation and maintenance of equipment.
• Conduct customer visits to asses...