Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.

**Summary**

The Manager of Service Enablement & Continual Service Improvement is responsible for establishing and operating Grifols’ structured service enablement, service transition governance, and continual improvement capability.

In a low-maturity ITSM environment, this role defines and institutionalizes the frameworks that ensure new or changed services are properly designed, documented, transitioned, measured, and continuously improved. The position ensures that services are not introduced into ...