ROLE : SERVICE DESK (Voice Support) LOCATION : Pune (Hinjewadi) JOB DESIGNATION : SERVICE DESK MANAGEMENT JOB DESCRIPTION :Managing one or more customerserviceorservice deskfunctions. Acting as a point of contact tosupport serviceusers and customers reporting issues, requesting information, access, or otherservices. Delivering customerservicethrough multiple channels including human, digital, self-service, and automated.

Requirements Qualification : SD Roles:: Graduate with 15 years of formal education in BCA/BTECH/MCA/BE/MSc/BSC- Computer Science Shift : 24*7 Location : Pune(WFO) Experience : 0 to 6 years of Experience If experience than must have: Minimum 1 year of international voice calling experience. Benefits LOP:: Pune Skill set :: Technical Service Desk(Voice)-L1 and L2 Support. 0-1 yr experience :: Technical Process Executive Package:: Upto2.

15LPA 1-4 yrs of experience :: Senior Technical Process Executive Package :: Upto3.50LPA 4-6 yrs of experience :: Technic...