Hybrid - Makati 5-10 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

13th Month Pay, Paid Holidays

Insurance Health & Wellness

HMO

We are looking for a Service Desk Transformation Consultant who will lead modernization initiatives, drive automation, and deliver innovative service desk solutions. The ideal candidate brings deep IT Service Desk experience, strong consulting expertise, and exposure to AI-driven technologies.

Qualifications:

• Bachelor's Degree in IT or a related field
• At least 6 to 8 years of experience in IT Service Desk
• Strong background in service desk transformation and solutioning
• Prior experience in consulting and automation (required)
• Presales/solution experience (advantage)
• Experience with GenAI, ...