Location
Pune
Posted
June 05, 2026
Commute
Local Area
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This job is in your area. Enjoy a short commute and work close to home.
Job Description
We're looking for a Serve as the first point of contact for incoming IT support incidents via phone, email, chat, or ServiceNow. Provide technical troubleshooting and resolution for: Windows 11 operating system Office 365 suite (Outlook, Word, Excel, SharePoint, OneDrive, etc.) Microsoft Tea...
Service Desk Technician
This role is Office Based, Pune OfficeThe Service Desk Technician provides first-level technical support to Cornerstone OnDemand employees across global locations. This role is responsible for troubleshooting and resolving end-user issues related to hardware, software, access, and enterprise applications. The technician will use ServiceNow to manage incidents and service requests while collaborating closely with senior IT team members to maintain a stable and secure technology environment.
In this role you will...
End-User Support (Tier 1 / Level 1)