**Description**

SAIC is seeking a proven **Service Desk Manager** to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program and support the full range of Enterprise IT services to ARL’s research mission.

The work is performed at the customer site in **Adelphi, MD.**

ARL’s unique research mission, highly mobile workforce, and geographical disbursement of its staff, requires an innovative approach in the delivery of IT services in fulfilling the organization’s mission. ARL is the Army’s corporate laboratory, within the Combat Capabilities Development Command (DEVCOM). It’s diverse assortment of unique facilities and dedicated workforce make up the largest source of world-class integrated research and analysis in the US Army. ARL discovers, innovates, and transitions research to provide the best technologies for our Soldiers.

Some of ARL’s focus areas include Biological and Biotechnology Sciences, Electromagnetic Sp...