Service Desk Engineer
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Job Description
We Put the World on Vacation Travel + Leisure Co. is the worldโs leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
The Service Desk Analyst will be responsible for providing 24/7/365 L1 support to all internal T+L staff as part of the Global ServiceDesk Team. Tasks will include but not limited to: Phone, Email, Selfโservice, Chat Incident Management. Additional tasks include managing all interactions through request management, installing software, L1 troubleshooting, remote management, Escalation and Priority Management while providing an exceptional customer experience. The Service Desk Ana...