Job Description:

About DXC Technology:

We are a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We are DXC. 

Role Overview

We are seeking a proactive and customer-focused Service Desk Agent with 1–2 years of experience to provide first-level IT support. The role involves handling incidents, service requests, and ensuring timely resolution while delivering high-quality customer experience in line with organizational SLAs and processes.

Key Responsibilities