We offer a flexible working policy that supports a healthy balance between personal and professional well-being.

This role requires in-office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work-life balance.

Being a Service Desk Analyst at iManage means… Being the person employees turn to when technology gets in the way of their work.

Your primary focus is resolving support tickets as efficiently as possible, with excellent customer service, consistent documentation, and always a security-conscious approach.

You will be the face of IT in our Bangalore, India office, working with a high degree of independence while staying closely connected to a global IT team primarily based out of the United States (Chicago - Central Time Zone), with colleagues in the UK (London/Belfast – Greenwich Mean Time) as well.

You will own the end-user sup...