Datacom is hiring a Service Desk Analyst in Auckland, New Zealand. This entry-level role serves as the first point of contact for clients and requires a strong desire to learn and a customer-centric attitude. You will troubleshoot issues while adhering to ITIL processes and provide high-quality support via various channels.

The role demands flexibility with after-hours shifts and offers a supportive work environment with opportunities for career progression in technology fields like Cyber Security or Database Engineering.