Service Design Lead

Location: London - Hybrid - 3 days on site in London

Contract Type: Contract

Day Rate: Competitive

Duration: Initial 6 months with extension potential

Security Clearance: NPPV Level 2 or NPPV Level 3 and CTC Clearance are essential requirements

Overview

We are supporting a major UK Law Enforcement organisation undergoing significant digital transformation and service modernisation. They are seeking an experienced Service Design Lead to help shape, design and improve critical services used by operational teams, frontline officers, investigators and support functions.

This is an opportunity to work on high-profile programmes that directly impact public safety, operational effectiveness and the delivery of citizen-facing services. You will play a leading role in ensuring services are designed around user needs whilst balancing operational, security, policy and technology considerations within a highly regulate...