Service Design Lead

Location: London – Hybrid – 3 days on site in London
Contract Type: Contract
Day Rate: Competitive
Duration: Initial 6 months with extension potential
Security Clearance: NPPV Level 2 or NPPV Level 3 and CTC Clearance are essential requirements

Overview

We are supporting a major UK Law Enforcement organisation undergoing significant digital transformation and service modernisation. They are seeking an experienced Service Design Lead to help shape, design and improve critical services used by operational teams, frontline officers, investigators and support functions.

This is an opportunity to work on high-profile programmes that directly impact public safety, operational effectiveness and the delivery of citizen-facing services. You will play a leading role in ensuring services are designed around user needs whilst balancing operatio...