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Service Department Customer Service Advisor

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QJumpers
πŸ“ New Plymouth, New Zealand
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Location New Plymouth
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Posted April 12, 2026
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Commute Local Area
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Job Description

  • Full Time
  • Application Closes 26 Apr 2026
  • Taranaki - New Plymouth
  • Customer Service Representative
  • Service Advisor – New Plymouth


    Tasman Toyota is seeking a motivated and customer-focused Service Advisor to join our team in New Plymouth.


    As the key contact between our customers and the dealership, you will play a vital role in ensuring exceptional service experiences, smooth repair processes, and the promotion of the Toyota brand.


    Key Responsibilities

  • Meet and greet customers at their vehicles
  • Handle workshop enquiries and service bookings
  • Write repair orders and follow Kodawari procedures
  • Keep customers updated on vehicle progress
  • Organise courtesy vehicles
  • Estimate costs and timeframes for agreed work
  • Gain authorisation for additional work
  • Monitor and follow up on job progress to meet...
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    πŸ“ Location Details

    πŸŒ†
    City
    New Plymouth
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    Country
    New Zealand
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    Commute
    Local Area

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