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Service Delivery Specialist (Delhi, Bengaluru), India

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HRS Hospitality & Retail Systems
📍 India, India
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Location India
📅
Posted June 19, 2026
🚗
Commute Local Area
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Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Duties and Responsibilities 

You will join our growing global service delivery team supporting the implementation of the HRS-wide portfolio of products to hospitality-related companies across a designated area. The ideal candidate will be customer-oriented and passionate about digital transformation within the hospitality industry through innovative technologies and software.

  • Provide telephonic/remote/onsite support for all OPERA products, with QA skills advantageous.

  • Ensure accurate and timely updates of logged support issues on the in-house call logging system.

  • Research and test problems to confirm, isolate, and identify root cause and propose/document resolutions/future mitigation.

  • Assist with the occasional implementation, testing, and writing of documentation

  • Test and troubleshoot new versions prior to release.

  • Prioritize numerous issues of varying severity & service levels and deal with them accor...

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    📍 Location Details

    🌆
    City
    India
    🗺️
    Country
    India
    🚗
    Commute
    Local Area

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