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Service Delivery Manager

🏢
Tetra Pak
📍 Tunis, Tunisia
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Location Tunis
📅
Posted June 07, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

What you will do

  • Lead all planned field activities so that they are executed to a High-Quality standard and in line with agreed procedures, safety standards and regulations andensuring that all assignments are manned in perspective of first-time right approach to improve customer experience.

  • Ensure active presence at customer sites, securing good relationship and partnership with customer’s operations management by frequent field visits(preferably 30 to 50% of available time).

  • Drive optimal utilization, resource readiness and responsiveness in collaboration with KA teams and central planning function, also manage the maintenancework profitability.

  • Lead CSO scope issues to ensure timely and quality resolution. Support with analysis, action plan and regular communication with relevant stakeholders.

  • Lead the competence development in collaboration with training function to ensure the resource readiness for all curren...

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    📍 Location Details

    🌆
    City
    Tunis
    🗺️
    Country
    Tunisia
    🚗
    Commute
    Local Area

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