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Service Delivery Manager - Tata Consultancy Services (Mississauga)
TATA Consultancy Services
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mississauga, Canada
Location
mississauga
Posted
June 19, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
TCS is an equal chance employer, embracing diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation.
Must Have Skills
- Experience in application support on Microsoft tech stacks such as Windows, .NET with a strong understanding of IT systems and infrastructure
- Experience in the banking industry
- Deep understanding of service management principles, frameworks (e.g., ITIL), and best practices to ensure efficient and effective delivery of services, including incident, problem, change, and service level management
- Strong interpersonal and communication skills to build and maintain relationships with clients, understand requirements, manage expectations, and ensure client satisfaction throughout the service delivery process
- Strong project management skills to plan, organize, and coordinate resources, timelines, and deliverables
- Adept at analyzing complex situations, ...