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Service Delivery Manager
NEC Asia Pacific Pte. Ltd.
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Singapore, Singapore
Location
Singapore
Posted
June 10, 2026
Commute
Local Area
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Job Description
Job Summary
We are looking for a Service Delivery Manager to lead and manage Business-As-Usual (BAU) operations for mission-critical biometric systems. The role focuses on ensuring stable system operations, effective incident management, customer communication, service reporting, and continuous operational improvement.
The candidate will work closely with customers, internal engineering teams, vendors, and support teams to ensure service availability, timely issue resolution, and high customer satisfaction.
Key Responsibilities
Service Operations & Delivery