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Service Delivery Manager

🏢
Stefanini
📍 Paris, France
📍
Location Paris
📅
Posted June 25, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Responsibilities:

  • Act as a Local support Service Delivery Manager, having full ownership of a designated account and being responsible for account performance and business growth management.
  • Monitor and manage desktop support, to ensure service performance meets customer expectations.
  • Act as Single Point of Contact (SPOC) for client(s).
  • Provide leadership, direction, and coach/mentor team.
  • Manage the on-site services according to the scope work and changes of scope.
  • Ensure that systems, procedures, and methodologies are in place to support the expected delivery of agreed services.
  • Ensure that best business practices are implemented.
  • Identify service improvements opportunities and ensure implementation of actions that lead to service optimizations.
  • Ensure the assets in scope for the on-site teams are accurately tracked and registered in the asset management database.
  • Ensure the local stocks u...

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    📍 Location Details

    🌆
    City
    Paris
    🗺️
    Country
    France
    🚗
    Commute
    Local Area

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