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Service Delivery Manager
Tata Consultancy Services
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montreal (administrative region), Canada
Location
montreal (administrative region)
Posted
June 27, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes
Required Skills
- Bilingual (English and French)
- Strong background in IT Cloud operations and governance
- Experience handling onsite offshore delivery models and managing distributed teams
- Excellent interpersonal and communication skills
- Strong understanding of ITIL processes (Incident, Problem, Change, and Service Request Management)
- Proven ability to manage complex service environments with multiple stakeholders and vendors
- Experience in customer relationship management and managing s...