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Service Delivery Manager

🏢
PRTR
📍 Bangkok, Thailand
📍
Location Bangkok
📅
Posted June 07, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

PRTR is now working with a Digital Network Innovation provider to find potential candidates to work in the role of Service Delivery Manager. 

Responsibilities:

  • Monitoring and managing desktop support, technical help desk support, and VIP support functions.
  • Maintaining performance levels for service-related processes and implementing improvement activities.
  • Being in charge of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for root cause analysis reviews.
  • Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery.
  • Managing service delivery performance, meeting customer expectations, and driving future demand.
  • Analyzing third-party as well as internal processes, and creating strategies for service delivery optimization. 
  • Recommending methods of improvement and seeing that actions are implemented on ...

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    📍 Location Details

    🌆
    City
    Bangkok
    🗺️
    Country
    Thailand
    🚗
    Commute
    Local Area

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