As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Service Delivery Manager – Africa

Role Overview:

We are seeking a Service Delivery Manager with a strong Network Engineering background to support customer engagements, presales activities, and service delivery development within MEA Region (Middle East & Africa). The primary focus of the role is service delivery ownership and coordination, ensuring that customer engagements are well‑structured, deliverable, and aligned with business objectives.

A solid technical foundation in network engineering is mandatory, as the role requires the a...