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Service Delivery Field Support Engineer (L3)
NTT Limited
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singapore, Singapore
Location
singapore
Posted
June 02, 2026
Commute
Local Area
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Job Description
Job Overview
Make an impact with NTT DATA. Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion β itβs a place where you can grow, belong and thrive.
Key Responsibilities- Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
- Ensures that any software that is part of the solution is installed and configured according to client requirements.
- Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
- Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
- Investigates third line support calls assigned and ...