Service Delivery Benefits Processor / Analyst
The Flex Operations team works closely with all colleagues from Service Delivery as well as the Health Solutions teams to implement and support service delivery for online benefits clients. They focus on processing standard service delivery work, to clean data, import and export reports, support daily on-going administration work, and co-work with digital benefits internal teams to deliver best service to clients.
They are responsible for service delivery quality as per agreed timeline, driving continuous operational efficiency, aligning to operating models, and ensuring all projects meet and exceed Aon’s and our clients’ agreed best practices and standards of service.
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