Service Coordinator – Hull HU13 – up to £29,355k

A permanent position for an organised and efficient Service Coordinator / Administrator to provide a point of contact for customers and engineers. To coordinate the activities and movements of mobile service engineers on a daily basis.

As the Administrator / Service Coordinator, you will:

Take incoming calls from customers and action as necessary.

Plan workloads and deploy engineers ensuring maximum efficiencies are maintained.

Liaise with other depots, dealers and 3rd party service providers, ensuring that they respond within agreed timescales and provide and updated daily status report on any ongoing jobs.

Log and provide key information to enable accurate and meaningful KPIs to be produced.

Check & monitor Job sheets / Timesheets using Daily Ops Monitor bringing any variances to the attention of the service manager.

Ensure parts requests are followed up to reduce disruption /...