We’re looking for a highly organised and proactive Service Coordinator to support our Child Wellbeing and ACC (MI/RTI) teams. This role is key to ensuring smooth day-to-day operations, effective rostering, and high-quality support for clients, and staff.

About the Role

You’ll coordinate rosters, manage referrals, and provide admin support to keep services running efficiently. You’ll also play a vital role in maintaining strong communication across teams and ensuring clients are well supported.

Key Responsibilities

• Develop and manage staff rosters to ensure safe, effective coverage
• Set up referrals and maintain client information
• Manage calls and communicate roster changes promptly
• Monitor staff availability, absences, and timesheets
• Support audits, training coordination, and general admin tasks
• Conduct 6‑monthly quality check calls (ACC clients)
• Maintain accurate records and ensu...